.support-repair{padding:16px;border:1px solid #d1e1cc;border-radius:12px;background:#f6ffe9;color:#284336}.support-repair p{font-size:13px;line-height:1.5}.support-repair button,[data-escalate-support],.support-history button{padding:10px 14px;margin:4px;border:1px solid #c6d9d6;border-radius:9px;background:#fff;color:#194b53;cursor:pointer;font-weight:700}.support-repair [data-confirm-repair]{background:#cafa35}.support-history{margin:0 22px 22px;padding:14px;border:1px solid #dae6e7;border-radius:12px}.support-history summary{cursor:pointer;font-weight:750}.support-history article{padding:12px;border-bottom:1px solid #e2eaec;font-size:13px}.support-ai-answer small{font-weight:800;color:#137254}.support-ai-answer p{margin:8px 0}.support-ai-conversation{max-height:48vh}
.support-mini{width:100%;border:0;color:#dce8ed;background:transparent;text-align:left;cursor:pointer;transition:background .2s ease,border-color .2s ease}
.support-mini:hover{border-color:#ffffff24;background:#ffffff0a}
.support-mini__icon{display:grid!important;place-items:center;flex:0 0 34px;width:34px;height:34px;margin:0!important;border-radius:11px!important;color:#132900!important;background:#caf21e!important;font-size:18px!important;font-weight:950}
.support-mini>span:nth-child(2){min-width:0}
.support-mini strong{color:#fff;font-size:12px}
.support-mini .chevron{margin-left:auto!important;color:#b6c7ce!important;font-size:22px!important}
.support-view{min-height:calc(100vh - 80px);background:radial-gradient(circle at 90% 0,#dff7e8 0,transparent 30%)}
.support-hero{display:flex;align-items:flex-start;justify-content:space-between;gap:22px;margin-bottom:28px;padding:34px;border:1px solid #d7e5e5;border-radius:22px;color:#fff;background:linear-gradient(125deg,#0b2f42,#0c6170 67%,#188158);box-shadow:0 18px 46px #1238481b}
.support-hero .eyebrow{color:#caf21e}.support-hero h1{margin:8px 0 9px;font-size:clamp(32px,4vw,50px)}.support-hero p{max-width:680px;margin:0;color:#d9edf0;font-size:17px;line-height:1.55}.support-hero .button{flex:none}
.support-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}
.support-card{position:relative;display:flex;align-items:flex-start;gap:16px;min-height:180px;padding:24px;border:1px solid #d9e4e6;border-radius:18px;background:#fff;box-shadow:0 10px 30px #1538470d;text-align:left;cursor:pointer;transition:transform .2s ease,box-shadow .2s ease,border-color .2s ease}.support-card:hover{transform:translateY(-3px);border-color:#afc9c9;box-shadow:0 16px 38px #15384718}
.support-card--primary{border-color:#b8d1c4;background:linear-gradient(145deg,#f5fff7,#e8f8ee)}
.support-card__icon{display:grid;place-items:center;flex:0 0 44px;width:44px;height:44px;border-radius:13px;color:#fff;background:#123e50;font-size:21px;font-weight:900}.support-card--primary .support-card__icon{color:#143700;background:#caf21e}
.support-card>span:nth-child(2){display:block;min-width:0}.support-card small{color:#16805b;font-weight:900;letter-spacing:.1em}.support-card strong{display:block;margin:7px 0 9px;color:#153747;font-size:21px}.support-card p{margin:0;color:#637780;line-height:1.55}.support-card>b{position:absolute;right:20px;bottom:17px;color:#0a7155;font-size:12px}
.support-status{margin-top:18px;padding:20px}.support-status>div{display:flex;align-items:center;gap:13px}.support-status__dot{width:12px;height:12px;border-radius:50%;background:#18a86b;box-shadow:0 0 0 7px #18a86b18}.support-status p{margin:4px 0 0;color:#6c7e86}
#newCategory{min-height:44px;padding:0 17px;border:1px solid #0c6f7e;border-radius:10px;color:#fff;background:linear-gradient(135deg,#0d7788,#105469);font:inherit;font-weight:850;box-shadow:0 8px 18px #0c607322;cursor:pointer;transition:transform .18s ease,box-shadow .18s ease}
#newCategory:hover{transform:translateY(-1px);box-shadow:0 11px 22px #0c607332}
.support-dialog{width:min(680px,94vw);max-height:88vh;padding:0;border:0;border-radius:20px;overflow:auto;background:#fff;box-shadow:0 30px 90px #061b2766}.support-dialog::backdrop{background:#061b2799;backdrop-filter:blur(4px)}.support-dialog__head{display:flex;justify-content:space-between;gap:18px;padding:24px;color:#fff;background:linear-gradient(125deg,#0b3042,#0e6b70)}.support-dialog__head small{color:#caf21e;font-weight:900;letter-spacing:.12em}.support-dialog__head h2{margin:5px 0;color:#fff;font-size:27px}.support-dialog__head p{margin:0;color:#d8ecee}.support-dialog__head button{flex:0 0 38px;width:38px;height:38px;border:0;border-radius:50%;color:#173b48;background:#fff;font-size:23px;cursor:pointer}
.support-ai-suggestions{display:flex;gap:7px;overflow-x:auto;padding:17px 20px 4px}.support-ai-suggestions button{flex:none;padding:8px 12px;border:1px solid #cbdcde;border-radius:999px;color:#28505c;background:#fff;font-weight:800;cursor:pointer}.support-ai-conversation{display:grid;gap:10px;max-height:310px;overflow:auto;margin:14px 20px;padding:16px;border-radius:14px;background:#f3f7f6}.support-ai-conversation>p{margin:0;color:#61777e}.support-ai-user{justify-self:end;max-width:82%;padding:10px 13px;border-radius:13px 13px 3px 13px;color:#fff;background:#145166}.support-ai-answer{max-width:88%;padding:11px 13px;border-radius:13px 13px 13px 3px;color:#31545c;background:#fff;box-shadow:0 5px 16px #1538470d}.support-dialog--ai>form{display:grid;grid-template-columns:1fr auto;gap:8px;padding:0 20px 22px}.support-dialog--ai>form input{min-height:47px;padding:0 13px;border:1px solid #c8d9dc;border-radius:11px;font:inherit}.support-dialog--ai>form button,.support-submit{min-height:47px;padding:0 18px;border:0;border-radius:11px;color:#183600;background:#caf21e;font-weight:900;cursor:pointer}
.support-issue-form{display:grid;grid-template-columns:1fr 1fr;gap:13px;padding:22px}.support-issue-form label{display:grid;gap:6px;color:#46616b;font-size:12px;font-weight:850}.support-issue-form input,.support-issue-form select,.support-issue-form textarea{width:100%;box-sizing:border-box;padding:11px;border:1px solid #cbdadd;border-radius:10px;background:#fff;font:inherit}.support-full{grid-column:1/-1}.support-form-message{margin:0;color:#13744e;font-size:12px;font-weight:800}
.support-destination{padding:12px 14px;border:1px solid #d7e5dd;border-radius:11px;color:#46616b;background:#f4fbf6;font-size:12px}.support-destination strong{color:#0b7653}.support-submit:disabled{cursor:wait;opacity:.68}.support-form-message{min-height:18px;line-height:1.45}.support-form-message.is-success{color:#08764e}.support-form-message.is-warning{padding:10px 12px;border-radius:9px;color:#725600;background:#fff8d9}.support-form-message.is-warning a{color:#075f70;font-weight:900}.support-form-message.is-error{color:#b22d35}
.support-guide-grid{display:grid;gap:10px;padding:22px}.support-guide-grid article{display:grid;grid-template-columns:46px 1fr auto;align-items:center;gap:13px;padding:15px;border:1px solid #dbe6e7;border-radius:13px;background:#f9fbfb}.support-guide-grid article>span{display:grid;place-items:center;width:42px;height:42px;border-radius:12px;color:#fff;background:#153f51;font-weight:900}.support-guide-grid strong{color:#173b48}.support-guide-grid p{margin:4px 0 0;color:#6a7d84;font-size:12px}.support-guide-grid article>b{color:#829399;font-size:11px}
@media(max-width:900px){.support-grid{grid-template-columns:1fr}.support-hero{display:grid;padding:25px}.support-hero .button{width:max-content}}
@media(max-width:560px){.support-issue-form{grid-template-columns:1fr}.support-full{grid-column:auto}.support-guide-grid article{grid-template-columns:42px 1fr}.support-guide-grid article>b{grid-column:2}.support-dialog--ai>form{grid-template-columns:1fr}.support-card{min-height:160px}}